Services

Experience Snapshot

For a founder or product lead who knows something's off but hasn't been able to name it.

A focused audit of one product flow, not your whole platform, just the part that's actually bleeding users or tickets. You get a short findings deck: what's broken, what it's costing you, and three to five fixes ranked by effort and impact.

Estimated timeframe: 3 to 5 business days

Hardware-Software Experience Bridge Audit

For automotive, connected vehicle, IoT, or healthtech teams where the device and the software don't feel like one product.

This maps the full journey across device, software, and human touchpoints, and names exactly where the handoffs fail.

Estimated timeframe: 2 to 3 Weeks

Systems & Service Blueprint Sprint

For B2B SaaS, fintech, or wealth management teams whose workflow is so complex nobody internally can draw it end to end.

A current-state blueprint, a pain point map, a future-state blueprint, and a working session that gets your stakeholders actually agreeing on that future state.

Estimated timeframe: 2 to 3 Weeks

Light execution support, quick wireframes or a clickable prototype, available on request to validate a proposed fix before your team commits to building it.

Fractional UX Strategy Lead

For companies that need director-level thinking on an ongoing basis but aren't ready for a full-time hire.

Embedded in your product and roadmap conversations, two to three days a week equivalent. UX program planning, cross-functional alignment, and experience maturity coaching as sustained presence, not one-off workshops.

Estimated engagement: Ongoing, month-to-month

Not sure which one fits?

Start a conversation and we'll figure out the right scope together.